one4oneRecruitment Ltd - Junior Co-ordinator - Customer Care / Help Desk – Female
Job Ref No : aM11741or5
Closing Date : 2010-03-22
one4oneRecruitment Ltd
Junior Co Ordinator Customer Care / Help Desk – Female
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02 Positions
Streamline International (Pte) Ltd., is a reliable IT & Communication Solutions Provider, specialises in Solutions / Services related to Disaster Recovery / Business Continuity, Backup / Storage, Maintenance of any brands of
Computers & related peripherals, Structured Cabling - Data / Voice I Power, Repair Services, Help Desk / Systems Administration services, Wi-Fl Solutions, Local Area Networking, Intranet & Wide Area Network Connectivity.
Due to the rapid expansion of the business in specific areas, we are in urgent need of suitable candidates for immediate recruitment.
The ideal candidate should have a pleasing personality with excellent communication skills and knowledge in Public relations. The primary function of the candidate is to handle the Help Desk Support functions of our organization and maintain DELIGHTING the clients.
Duties and responsibilities:
* Handling the Help Desk activities
* Co-ordinating with internal and external clients, suppliers, service providers, etc.,
* Should posses excellent communication, telephone & PR skills
Education and Experience requirements:
· Good knowledge in Customer Services
* Fair knowledge in Computer hardware / software / Networking
* Excellent working knowledge in MS Office packages
* Experience in brainstorming ideas & concepts, team work and activities
Optional requirement (Preferable):
· Working knowledge in CRM software
· Working Experience in similar position in IT service industry
Salary (Negotiable*):
· Rs. 10,000.00 to Rs. 15,000.00 per month during probation period
· Mobitel Corporate package will be provided to the selected candidate
* - Negotiable, depending on the Skills & Similar Work Experience in IT Service Industry
The Product / Service training will be provided to selected candidate.
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